Which mailbox for my child?
Juhupost works with any mailbox that offers IMAP and SMTP. Email programs use these two to fetch and send mail, and almost every provider has them. Create a separate mailbox for your child instead of using your own. We recommend providers based in the EU.
Your provider isn't listed here? Try it anyway. If Juhupost can't find the servers by itself, you enter them by hand. Your provider's help pages list them under IMAP and SMTP.
Providers at a glance
| Provider | Cost | Ads in webmail | Good to know |
|---|---|---|---|
| mailbox.org | small monthly fee | none | with two-factor login, use an app password |
| Posteo | small monthly fee | none | Juhupost finds the servers itself |
| Your own domain | depends on the host | depends on the host | enter servers by hand if needed |
| GMX, WEB.DE | free | yes | allow IMAP in the webmail first |
| Gmail | free | yes | create an app password, only possible with 2-Step Verification |
mailbox.org
A provider from Berlin with no ads, for a small monthly fee.
Create a mailbox for your child and enter the address and password in Juhupost. If you have two-factor login switched on, create an app password in the mailbox.org settings and use that.
Posteo
Also from Berlin and ad-free, for a small monthly fee. It keeps things very simple.
Create an account for your child and enter the address and password in Juhupost. Juhupost finds the servers by itself.
Your own domain
A mailbox with your web host, e.g. mia@familyname.com.
Create the mailbox in your host's admin area. If Juhupost can't find the servers, enter your host's IMAP and SMTP servers by hand.
GMX and WEB.DE
Widely used and free. The webmail shows ads; Juhupost doesn't.
- Sign in to the webmail and open Settings → “POP3/IMAP”.
- Allow IMAP access. Without this step, signing in to Juhupost fails.
- Then enter the address and password in Juhupost.
Gmail
Gmail works with an app password. That is a separate password just for Juhupost, which you create at Google. Gmail won't accept the normal Google account password here. Google only offers app passwords when 2-Step Verification is turned on.
- Sign in with your child's Google account and open 2-Step Verification. Turn it on, for example with a phone number.
- Then open App passwords. Enter “Juhupost” as the name and tap “Create”.
- Google shows the 16-letter password only this once. Enter it in Juhupost as the password, without the spaces.
If Google says “The setting you are looking for is not available for your account”, 2-Step Verification is still off. If you are signed in with several Google accounts, open the page in a private window with only your child's account. With Google Workspace, the admin has to allow app passwords. If Google doesn't offer app passwords for the account, choose another provider.
Gmail puts some mail into spam, even from people in the address book. Juhupost only sees the inbox. So look into the spam folder in webmail now and then and mark such mail as “Not spam”. Gmail also keeps mail that Juhupost deletes under “All Mail”.
Already have a mailbox?
Then use it. Mail that's already in the inbox stays where it is and doesn't need approving. When you add the first contacts, the app suggests the people the mailbox has already written to. Tips on choosing an address are in the guide Email for kids.