Privacy policy
Juhupost is built so that we learn as little as possible about you: the app has no server of its own; mail and settings live on your devices and in the mailbox with your provider. This page explains exactly which data flows anyway. Last updated: 10 November 2026. The German version is binding.
1. Controller
Thomas Schiffler
Draiser Str. 6
55270 Ober-Olm
Germany
Email: info@juhupost.com
2. This website
The website is hosted on Firebase Hosting by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit it, Google processes technically necessary data: IP address, time, requested address, amount of data transferred, browser and operating system. This serves to deliver and secure the site (Art. 6(1)(f) GDPR). Google processes this data as our processor; a transfer to the USA is possible and covered by the EU-US Data Privacy Framework and standard contractual clauses.
The website sets no cookies, loads no third-party content (fonts are served from our own host) and uses no advertising services.
3. Visitor statistics with Umami
To see which pages are read and what is used on them, we count visits with Umami on our own
server (stat.schiffler.eu). Umami sets no cookies and stores no IP addresses; it records the
page visited, the referring page, browser, operating system, device type, language and the country
derived from the IP address. We also count which questions are opened and which buttons, screenshots and
links to other sites are clicked, whether a page is read to the end and what someone types into this
website's search, with the number of results. Please don't enter personal details in the search. Individual visitors cannot be recognised; the data does not leave our server. The
legal basis is our legitimate interest in an understandable, easily accessible website
(Art. 6(1)(f) GDPR). If your browser sends the “Do Not Track” signal, we don't count. The app itself
contains no statistics.
4. The app: mailbox and devices
Juhupost connects directly via IMAP and SMTP to the mailbox you create for your child. Mail, address book, approvals and settings live in that mailbox and on your family's devices. The app stores the mailbox password only encrypted on your devices. We have no access to any of this data. Your mail provider is responsible for the mailbox; its privacy policy applies.
You as parents set up the use within your family; it serves personal and family purposes.
5. Setup: finding your provider's servers
So that you don't have to enter your provider's servers by hand, the app looks up the settings
during setup: at the provider itself (address autoconfig. of your mail domain, with the
email address) and in Thunderbird's public database (autoconfig.thunderbird.net, with
the domain only, e.g. “posteo.de”). These servers see your IP address. The legal basis is
Art. 6(1)(b) GDPR; you can also enter the servers by hand.
6. Instant alert (with Family)
With Family, your family's devices wake each other when there is something new. For this, a device obtains a push identifier (token) from Firebase Cloud Messaging by Google Ireland Limited. A device that wants to wake others sends the tokens of the other family devices to our relay (Google Cloud, Frankfurt region), which sends each device an empty message without content. Using Firebase App Check and Google Play Integrity, the relay checks that the call comes from the genuine app.
This processes the tokens, the IP address of the calling device and the integrity attestation – never mail, names or addresses. The relay does not store the tokens and logs neither tokens nor IP addresses. The legal basis is Art. 6(1)(b) GDPR (a feature of Family). A transfer to the USA is possible (EU-US Data Privacy Framework, standard contractual clauses). You can switch the instant alert off per device in the parent settings; the device then deletes its token.
7. Buying Family
The purchase runs through Google Play. We receive no payment data. The app only asks Google Play whether a purchase exists for your Google account. Google's privacy policy applies.
8. Camera, dictation and read-aloud
- Camera: for photos and for scanning the QR code when pairing. Google ML Kit reads the QR code on the device; according to Google, ML Kit transmits anonymous usage and performance data, no image content.
- Dictation: uses your device's speech input. The app only receives the recognised text. Depending on the device, the provider of the speech input (e.g. Google) processes the recording under its own terms.
- Read-aloud: uses the device's text-to-speech.
9. Crash reports (only with your consent)
If you agree, your family’s devices send us reports about crashes and technical errors in the app. The app asks you during setup; under Settings → Help → “Send crash reports” you can give or withdraw your consent at any time. It applies to all devices connected to your child’s mailbox, including the child’s device. Without your consent the app sends no reports.
We use Firebase Crashlytics by Google Ireland Limited for this. A report only contains technical details: the type of error and the place in the program where it happened, the app version, device model, Android version, the state of the device at the time (such as free storage and orientation) and a random installation ID that Crashlytics stores on the device. Google sees the IP address during transmission. The app removes error texts before sending, because they could contain addresses or server names. So that we can see how often Juhupost runs without crashing, Crashlytics also reports the start of a session with the same technical details. Emails, names, email addresses, passwords and photos are never included, and we do not link reports to any person.
We need the reports to find bugs we would otherwise miss and to make Juhupost more stable and secure. We rely on your help with this. The legal basis is your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG). Withdrawing it takes effect for the future; the app then deletes reports still waiting on the device. Google processes the data as our processor and deletes reports after 90 days. A transfer to the USA is possible (EU-US Data Privacy Framework, standard contractual clauses).
10. Reporting a problem and emailing us
If you write to us, for example via “Report a problem” in the app, we process your email address, your message and an attached log in order to help (Art. 6(1)(b) and (f) GDPR). The log contains no mail content, addresses are shortened, and you see it before sending. We delete the data once the request is settled and no retention obligation applies.
11. Children
Juhupost is intended for children under the supervision of their parents. Only parents carry out the setup; only they give consent to crash reports. The child view contains no ads and no purchases.
12. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15 to 21 GDPR). You can withdraw consent at any time with effect for the future (Art. 7(3) GDPR). Write to info@juhupost.com. You may also lodge a complaint with a data protection supervisory authority, for example the State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate.